Terms
Book Service
Book Service
This is 3rd screen of our Manage Services Module that is Book Service. In this form we book service of customer regarding staff. 1st we select date he or she wants to book and according to staff selection we allocate time slab for that service shows in following image (10.3.1).
On clicking on time slab, it opens the book service form as shown in following image (10.3.2).
In this form we book service and add customer personal details like name, mobile number and email ID also we add which services he or she wants to do. We can add multiple services in one time show in following image.
After selecting services, the total is auto calculated. If discount applied on that amount then discounted amount also auto calculated. If any coupon is applied then this price also auto calculated by the system.
The care call Follow-up date and the treatment call follow-up date are having to enter. According to payable amount entered remaining amount is auto calculated. The following image shows form of add inquiry for service. . 
**** (10.3.1) Book Service Screen ****


**** (10.3.2) Book Service Form Screen ****
Field Description: -
- SAC Number: - SAC codes (Full form: Services Accounting Code) are codes issued by CBEC to uniformly classify each service under GST. Each service has a unique SAC. These SAC codes can be used in invoices created by you for the services you delivered. It is auto display in the input box. This field is mandatory.
- Show GST: - in this field you have to select yes or no option for show GST or not. It is mandatory.
- Search by Mobile Number: You have to select mobile number of that person who has book the service. This field is mandatory.
- Select Customer: - when you selecting mobile number of that person whose service you booked then it will display the name of that person automatically. This field is mandatory.
- Service List: - In this box you have to enter services with details as given bellow.
- Select Service Name: - In this field you have to select services which customer wants and it is mandatory.
- Price: - after selecting service name price is automatically display in input box. It is mandatory.
- Discount (in % or in Rs/-): - you have to enter discount amount here. You have to select the amount is in percentage or in rupees. It is mandatory.
- Discounted price: - after entering discount, the discounted price is auto calculated. It is mandatory.
- Total price: - after selecting product name total price is automatically display in input box. It is mandatory.
- Select Staff: - In this field you have to select staff name here. Basically, you have to select those staff who gave the service to the customer. It is mandatory because the staff incentive is depending on that.
- Service Price: - when you select products then service price will automatically calculate the total service price. This filed is mandatory.
- Discount (in % or in Rs/-): - you have to enter discount amount here. You have to select the amount is in percentage or in rupees. This discount is on total service price. It is mandatory.
- Discounted price: - after entering discount, the discounted price is auto calculated. It is mandatory.
- Total Cost: - when you select products then product price, discounted price then total cost will automatically be calculated. This filed is mandatory.
- Apply GST: - In this field you have to select yes, no or included GST. If you select included, then it calculates GST on discounted price and display it on CGST and SGST column and this discounted amount is included GST amount. If you select yes then it calculates GST on discounted price and add that amount in discounted price. If you select no then it does not apply GST on discounted Amount.
- CGST 9%: - The CGST is automatically calculated on apply GST field. This field is mandatory.
- SGST 9%: - The SGST is automatically calculated on apply GST field. This field is mandatory.
- Total Cost: - when you select products then product price, discounted price then total cost will automatically be calculated. This filed is mandatory.
- Select Category: - In this field you have to select category like package, voucher or loyalty. If customer have package then you have to select package. If the package is available with that customer then system automatically show package details. If customer have voucher code then you have to select voucher option, system shows new column in that you have to select voucher name, and enter voucher code that customer has. System check if it is valid then voucher applied for this customer.
- Select Payment Mode: - In this field you have to select payment mode from drop down list. If you select cheque then you have to enter cheque details, if you select credit card then you have to enter credit card details This field is mandatory.
- Care Call Follow-up Date: - In this field you have to enter care call follow-up date. When you click on this field, the date picker is open and you just select the next follow-up date. This field is Mandatory.
- Treatment Call Follow-up Date: - In this field you have to enter treatment call follow-up date. When you click on this field, the date picker is open and you just select the next follow-up date. This field is Mandatory.
- Follow-up Description: - In this field you have to enter follow-up description. You have to add what type of follow-up it is. Is customer interested for next follow-up or not. This field is not mandatory.
- Final Amount: - This amount is total payable amount. This field is mandatory.
- Payable Amount: - You have to enter here payable amount that customer pay to us. This field is mandatory.
- Remaining amount: - This amount is automatically calculated when payable amount is less than total cost. The balance amount goes into remaining amount automatically.