Terms

Manage Customer Service

Manage Customer Service

This is 4th screen of our Manage Services Module that is Manage Customer Service. In this screen we can view the all Services regarding Customer with details. We can edit and delete these records from manage customer service page. The access of edit and delete records only for super admin.

We can take follow-ups of customer from here with particular service as the follow up history shown in following image (10.2.1).  Image (10.4.1) shows the screen of Manage Customer Service. We can make payment of remaining amount from same page as shown in following image (10.4.2) and history of payment show in image (10.4.3) with payment details. Also, we provide job cards and give print to that customer. The job card of service show in image (10.4.3). View invoice button in also there. The format of invoice is shown in image (10.4.4).

**** (10.4.1) manage Customer Service Screen ****

Field Description: -

1. Keyword: - This is a filter named keyword filter. You can filter/search booked service by entering customer name or customer mobile number or any service name. When u enter any keyword then it will search that keyword and show you the result related to that entered keyword. After entering any keyword, you have to click on search button to search booked Service.